CN is committed to maintaining positive and proactive communications with the communities in which it operates. This commitment includes a public inquiry line to field non-emergency questions and concerns from the public.
Staffed Monday to Friday from 6:00 am to 4:00 pm MST, the Public Inquiry Line is the best way for CN to accurately monitor and analyze concerns and resolutions across its network. This line a central point of contact for public non-emergency concerns, such as:
- Condition of property and crossings (e.g. grade crossings, rail ties, etc.)
- Environment (e.g. vegetation, grass cutting, trees, etc.)
- Permits and/or flag persons
- Noise (e.g. whistling)
- General operations (e.g. train speeds, hours of operation, etc.)
Contact the CN Police (Emergency and Non-Emergency)