In accordance with the State of Public Health Emergency declared by the Government of Alberta on Wednesday, September 15, 2021, Lac Ste. Anne County has made some changes to service provision and meeting attendance protocols as described below. Please consult the Government of Alberta Website for detailed information on the Province’s evolving COVID-19 public health actions.

  • Alberta has declared a state of public health emergency. COVID-19 cases and hospitalizations continue to rise, largely in unvaccinated Albertans. New measures to protect the health care system, stop the spread, and increase vaccination rates come into effect starting September 16.

County Facilities Closed to Walk-in Traffic

The County has transitioned to a hybrid model of service provision; meaning that all County offices are now closed to walk-in traffic other than pre-scheduled appointments with a staff member. Additionally, in-person attendance at County Council and Municipal Planning Commission meetings is not permitted unless an approved appointment with Council has been made.

Reception staff will watch for visitors to the County Administration Office during regular business hours. The entrance will be locked, but visitors with scheduled appointments will be allowed inside. An exception will also be made for unscheduled visitors with bill payments to make. If your presence is not noticed, please call County reception via the phone number posted at the front entrance.

Staff Availability

All departments will ensure that staff are available at the County Administration Office during regular County business hours of Monday to Friday from 8:30 am to 4:30 pm. To ensure business continuity while remaining mindful of the health and safety of staff and visitors, staff will rotate in and out of the County Administration office — working remotely where feasible. 

If you wish to meet with a with a specific County representative, please call the County Administration Office in advance at 780.785.3411 (toll-free 1.866.880.5722) to ensure that a time is available, and that the representative you require is on-site.

Please be advised that the County Administration Office has limited capacity and does not require proof of vaccination. However, health and safety protocols are in full effect for all persons entering any County facility. The County thanks visitors in advance for adhering to these protocols.

Remote Meeting Attendance

To ensure the safety of Council, staff and citizens at this time, County Council and Municipal Planning Commission meetings will take place remotely until further notice. In-person meeting attendance will not be permitted unless an approved appointment has been made in advance with Council.

Councillors and administrative staff will attend key meetings in Council Chambers, which will be made available for viewing Zoom; a free videoconferencing platform. Links, instructions and protocols will be made available via the County website at prior to each meeting. Meeting agendas and minutes will be posted to the County website upon completion and approval per standard procedure.

Continuity of Service

At this time, County reception remains available via telephone, and all essential services such as road maintenance, water refill stations and transfer station access continue to be provided. County Enforcement Officers remain on duty and patrolling the communities.

All County services will still be delivered as normal at this time, other than direct contact with County Staff. Service will continue through phone calls, email, facsimile, regular mail and via our drop box at the County office.

If you have any business with the County, please visit the County website at to find the forms and resources you require.

Fire Permits continue to be required; however, Fire Guardians will not be attending individual properties. We ask that any requests be phoned into the County Fire Services department at 780.785.3411 (toll-free 1.866.880.5722).

Book Your Shot

Book your shot at a participating pharmacy, through the AHS online booking tool or call Health Link 811. Every Albertan who can get vaccinated, should get vaccinated.

Important Phone Numbers

COVID-19: Stay Current on Most Recent Developments

Scroll down to find critical information, answers to common questions, and links to different resources.
Updates from Dr. Deena Hinshaw, Chief Medical Officer of Alberta

State of Public Health Emergency Declared

Alberta has declared a State of Public Health Emergency. COVID-19 cases and hospitalizations continue to rise, largely in unvaccinated Albertans. NEW temporary measures to protect the healthcare system, stop the spread, and increase vaccination rates come into effect starting September 16, province-wide. Find out what you need to do.
Restriction exemption program

The Restrictions Exemption Program permits in-scope businesses, entities and organizers to operate without most public health restrictions as outlined in Order 45-2021. Masks are still mandatory indoors.

Operators that are out-of-scope or choose not to fully implement the program must comply with all public health restrictions outlined in Order 44-2021.

How to participate

Operators do not need to apply, but must follow or exceed the program requirements at all times, including requiring all patrons/attendees aged 12 and over to provide valid:

  • Proof of vaccination, or
  • Proof of a privately-paid negative rapid test result taken within 72 hours of service, or
  • Documentation of a medical exemption


The program does not apply to:

  • Businesses or entities that need to be accessed by the public for daily living purposes, including all retail locations
  • Employees, contractors, repair or delivery workers, volunteers or inspectors entering the space for work purposes
  • Children under 12


  • Operators will be audited for compliance
  • Requirements can be enforced by AHS, AGLC and police units
  • Public can submit complaints if they believe operators are not in compliance

In-scope operators

The following in-scope businesses, entities and organizers are eligible to participate:

  • Restaurants and food courts with closed access to the public
  • Nightclubs
  • Casinos, Bingo Halls, VLT Lounges
  • Entertainment and recreation centres, such as bowling, racing entertainment, arcades, billiards halls, other similar entertainment, museums, art galleries, movie theatres
  • Recreation facilities for physical activity, performance activity or recreational activity
  • Conferences, meeting spaces, halls, and rented space (excluding dwelling units)
  • Weddings and funerals held in public facilities where the facility maintains responsibility for adherence to these requirements
  • Professional sporting or performance events (spectator)
  • Indoor adult sport and performance activities (participants)
  • Private social events held in public facilities where the facility maintains responsibility for adherence to these requirements
  • Adult recreational activities (for example, classes, groups)
  • Amenities in hotels and condos, including fitness rooms, pools and game rooms

Out-of-scope operators

The following out-of-scope operators are not eligible to participate:

  • Child care settings
  • Events in private dwellings
  • Retail and shopping malls
  • Libraries
  • Workers and employees in/on a worksite for the purposes of their employment
  • Schools (Kindergarten to Grade 12)
  • School curriculum-based activities
  • Accommodations (hotels, motels)
  • Places of Worship (for faith services)
  • Mutual support groups
  • Health services
  • Personal services
  • Wellness services
  • Youth physical activity, performance activity and recreational activity, where all participants are under the age of 18
  • Public transit
  • Jury selection
  • Election purposes and other related activities
  • First responders attending for the purposes of responding to an emergency situation
  • Publicly-funded post secondary institutions, including cafeterias and residence common areas (PSIs will fall under a separate and sector-specific exemption)
  • First Nations College entities: Maskwacis Cultural College, Old Sun Community College, Red Crow Community College, University nuhelot'ine thaiyots'i nistameyimakanak Blue Quills, and Yellowhead Tribal College

Proof of vaccination and QR code scanner

To enter spaces participating in the Restrictions Exemption Program, people ages 12 and older can provide proof of vaccination:

  • Valid Alberta vaccine record that shows name, birthdate, and vaccination type and date:
    • Partial vaccination (14 days from first dose) will be accepted until October 25
    • Full vaccination (14 days from second dose) is required after October 25
  • Other accepted forms of proof of vaccination include:
    • Other provincial vaccine records
    • First Nation vaccine records
    • Canadian Armed Forces vaccine records
    • ArriveCan app and valid international travel identity document
    • Valid identification that matches the vaccine record is also required for adults 18 and over

Transition to vaccine record with QR codes

Your Alberta vaccine record with QR code will be the only valid Alberta proof of vaccination accepted by operators participating in REP as of November 15 Vaccine records from First Nations, military, other provinces, and international travellers will continue to be accepted

Scanning QR codes

  • Businesses can use the AB Covid Records Verifier app to scan Alberta vaccine QR codes.
    • If the record is valid, the app will display a green checkmark and the person's legal name and date of birth. It does not access or store any other personal information.
    • Internet connection is not required to scan codes
    • Download the app for free from Google Play or the App Store
    • An updated iOS version is now available to fix issues when scanning records of people who've had 3 doses
  • Tipsheet: How to use the AB Covid Records Verifier app

Not vaccinated? Book your vaccination appointment.

Proof of negative test

To enter spaces participating in the Restrictions Exemption Program, people aged 12 and older can show proof of a negative test result.

  • The test result should be a written or printed copy that indicates the individual has tested negative for COVID-19 on a Health Canada approved rapid antigen, rapid PCR, or lab based PCR test approved by Health Canada or the lab accreditation body of jurisdiction.
    • Valid test results should be a written or printed copy that clearly outlines the type of test, time of sample collection, clear indication of a negative result, and laboratory that completed the test, if applicable
    • Photos of a rapid test or result taken offsite is not sufficient
    • A self-test completed offsite or self-produced documentation of a negative test result is not valid
    • Do not bring completed self-tests or rapid tests to businesses due to communicable disease risk
  • Tests must not be from the Alberta Health Services public COVID-19 testing system
  • Operators offering on-site rapid testing should seek expert medical oversight prior to implementing a rapid testing program

For more details, see requirements for the Restrictions Exemption Program.

Proof of medical exemption

To enter spaces participating in the Restrictions Exemption Program, people 12 and older can provide documentation of a medical exemption.

  • A valid medical exemption is the original signed letter from a physician or nurse practitioner that includes:
    • Person's name that matches their identification
    • Physician’s or nurse practitioner’s complete information, including:
      • Name, phone number, contact information, professional registration number and signature
      • Statement that there is a medical reason for not being fully vaccinated against COVID-19
      • Duration that the exemption is valid

Help Prevent the Spread

Legally, all Albertans must physically distance and isolate when sick or with symptoms. Good hygiene is your best protection: wash your hands regularly for at least 20 seconds, avoid touching your face, cough or sneeze into an elbow or sleeve, and dispose of tissues appropriately.
Do your part to help prevent the spread of COVID-19

Do your part to help prevent the spread of COVID-19

Together, we can slow the spread of COVID-19 by making a conscious effort to keep a physical (social) distance between each other. Physical distancing is proven to be one of the most effective ways to reduce the spread of illness during an outbreak. This means making changes in your everyday routines in order to minimize close contact with others, including:

  • Avoiding crowded places and gatherings
  • Avoiding common greetings, such as handshakes
  • Limiting contact with people at higher risk (older adults and those in poor health)
  • Keeping a distance of at least 2 arms lengths (approximately 2 metres) from others, as much as possible

Other steps you can take:

  • Wear a mask in public when distancing is not possible
  • Download and use the ABTraceTogether mobile contact tracing app while out in public
  • Wash hands often with soap and warm water for at least 20 seconds or use hand sanitizer (with at least 60% alcohol)
  • Use gloves properly if you choose to wear them (they are not necessary)
  • Cover coughs and sneezes with a tissue or your elbow
  • Avoid touching your face with unwashed hands
  • Watch for COVID-19 symptoms
  • Take the COVID-19 self-assessment to arrange testing if you have any symptoms

Learn more about physical distancing

Online Self-assessment

Use this self-assessment tool to help determine whether you need to be tested for COVID-19. You can complete this assessment for yourself or on behalf of someone else if they're not able.

Resource Hub: Mental Health and Wellness During COVID-19

It is normal to feel anxious and afraid as we deal with the effects of the COVID-19 pandemic. This situation is stressful for everyone. We encourage everyone to access the resources on this site, and to respect how others are adjusting in this time of transition.
Taking Charge of What You Can: A COVID-19 Toolkit
The COVID-19 pandemic has drastically changed the way we live, work, and connect with each other in a very short period of time. As a world, we are experiencing a collective crisis, the likes of which most of us have never encountered. Right now it is normal to be experiencing a whole host of emotions, including anxiety, anger, sadness, and uncertainty. Our minds and our bodies are closely connected, so it is also likely that you are losing sleep and experiencing other physical symptoms, such as muscle tension, aches and pains, headaches, and low energy.
How will this toolkit help? We all need to find a sense of control right now. This toolkit is designed to help you focus on the parts of your life that you can take charge of and stop spending energy on the things you cannot control.

COVID-19 Financial Relief for Albertans

The provincial and federal governments are taking immediate and significant action to help Albertans facing financial hardship as a result of the COVID-19 outbreak.
Service Canada is ready to help

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. They are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.

COVID-19 Financial Relief Programs for Businesses

In the face of an uncertain economic situation and tightening credit conditions, the provincial and federal governments are taking action to help affected businesses.
Connect 1:1 with a Business Strategist

As a small business owner, you may be facing immediate challenges in light of the actions taken by our government to further prevent the spread of COVID-19 as we continue to move forward with our relaunch strategy in Alberta. Business Link has gathered current information and resources available to you as you work through the implications this has on you and your business.

Business Link will continue to update this page with new information and additional resources as they become available.

Learn about the resources available for businesses affected by COVID-19

Business Link is supported by the Government of Canada and the Alberta Government.